LEGAL NOTICE

This website and online store (“Website”, “Store”, “we”, “us”, or “our”) are owned and operated by:

Business/Legal Name: Makkr & Brothers
Trading/Brand Name: The MB Store
Registered/Business Address: Bhattu Road, Near City Nursing Home, Fatehabad, Haryana, India – 125050
Customer Support: +91 8013699995
Email: makkarbrothers7@gmail.com
GSTIN: 06DJJPM6154G1Z1

By accessing, browsing, placing an order through, or otherwise using this Website, you acknowledge that you have read and understood the applicable terms, policies, notices, and disclosures published on this Website.

1. BUSINESS & WEBSITE INFORMATION

This Website is operated from India and provides products and/or services to customers in India and, where available, customers in international markets.

The availability of our products, payment methods, shipping services, delivery timelines, returns, refunds, and other services may vary according to the customer's country or region.

We reserve the right to restrict or discontinue sales or delivery to any location where fulfilling an order would violate applicable law, courier restrictions, trade restrictions, sanctions, customs requirements, or other regulatory obligations.

2. APPLICABLE LAWS

For transactions within India, our operations are intended to comply with applicable Indian laws and regulations, including consumer protection, e-commerce, taxation, data protection, electronic transactions, and other laws applicable to our business.

For international customers, additional mandatory consumer protection, privacy, product, import/export, tax, customs, and e-commerce laws of the customer's jurisdiction may apply.

Nothing in our Website policies is intended to exclude, restrict, or override any statutory consumer right that cannot lawfully be excluded or restricted.

3. INTERNATIONAL ORDERS

Customers placing orders from outside India are responsible for ensuring that the products they purchase may legally be imported, possessed, and used in their destination country.

International orders may be subject to:

• Import duties;
• Customs duties;
• VAT/GST or other local taxes;
• Brokerage or clearance fees;
• Import restrictions;
• Customs inspections; and
• Additional documentation requirements.

Unless expressly stated otherwise during checkout, such charges are not included in the product price or shipping charge and may be payable separately by the customer to the relevant authority, courier, or customs agent.

We are not responsible for delays caused by customs clearance, inspections, regulatory authorities, international transportation disruptions, or incomplete/incorrect documentation provided by the customer.

4. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, specifications, colours, prices, availability, and other information displayed on our Website are accurate.

However, actual colours and appearance may vary depending on screen settings, lighting, photography, manufacturing processes, materials, and other factors.

Where products are handmade, customised, personalised, made-to-order, or manufactured according to customer specifications, minor variations may occur.

Any material difference affecting a customer's statutory rights will be handled in accordance with applicable law and our Refund/Return Policy.

5. PRICING & TAXES

Prices displayed on our Website are shown in the currency indicated at the time of purchase.

Applicable taxes, shipping charges, duties, or other mandatory charges will be disclosed as required by applicable law and, where practicable, before the customer completes the purchase.

For international transactions, the customer's bank, card issuer, payment provider, or financial institution may impose foreign exchange or international transaction charges. Such charges are outside our control.

6. ORDERS & ACCEPTANCE

Submitting an order does not necessarily mean that the order has been finally accepted.

We may verify order information, payment, delivery availability, stock availability, customisation details, or other information before accepting or fulfilling an order.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving:

Suspected fraud, incorrect pricing caused by an obvious error, payment failure, unavailable products, incorrect customer information, shipping restrictions, legal restrictions, or circumstances preventing lawful fulfilment.

Where we cancel a prepaid order that has not been fulfilled, any refund legally due will be processed according to our Refund Policy and applicable law.

7. SHIPPING & DELIVERY

Shipping and delivery are governed by our separate Shipping Policy.

Estimated delivery times are provided in good faith but may be affected by courier operations, weather, customs clearance, public holidays, remote locations, strikes, transportation disruptions, force majeure events, or other circumstances outside our reasonable control.

Customers requiring urgent or fixed-date delivery should contact us before placing their order:

Phone/WhatsApp: +91 8013699995

Customers may also be able to collect eligible orders from:

Bhattu Road, Near City Nursing Home, Fatehabad, Haryana, India – 125050

Please contact us before visiting to confirm that your parcel is ready for collection.

8. RETURNS, REFUNDS & CANCELLATIONS

Returns, refunds, exchanges, and cancellations are governed by our separate Refund/Return Policy.

Nothing in that policy limits any non-waivable rights available to consumers under applicable law.

Customers should review the Refund/Return Policy carefully before placing an order, particularly for customised, personalised, made-to-order, clearance, or special-order products.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, the Website and its original content, including our branding, logos, graphics, product photographs, designs, text, videos, artwork, website layout, and other materials owned by us are protected by applicable intellectual property laws.

No such material may be copied, reproduced, modified, republished, distributed, commercially exploited, or used to misrepresent an association with our business without appropriate permission or other lawful authority.

Third-party trademarks, logos, and intellectual property appearing on the Website remain the property of their respective owners.

10. THIRD-PARTY SERVICES

Our Website may use or integrate services provided by third parties, including Shopify, payment processors, courier companies, analytics providers, advertising platforms, social media services, and other technology providers.

These third parties may have their own terms, policies, and privacy practices.

We are not responsible for independent third-party websites or services except to the extent responsibility cannot legally be excluded.

11. PRIVACY & DATA PROTECTION

Personal information collected through our Website is handled in accordance with our Privacy Policy and applicable data protection laws.

Depending on where a customer resides, they may have additional privacy rights under applicable local law.

Customers should review our Privacy Policy and cookie/privacy settings for further information about how personal information is collected, used, disclosed, retained, and protected.

12. CONSUMER RIGHTS

Nothing contained in this Legal Notice, our Terms of Service, Refund Policy, Shipping Policy, Privacy Policy, or any other Website policy is intended to waive or restrict consumer rights that cannot legally be waived or restricted.

Where any provision of our policies conflicts with a mandatory consumer protection law applicable to a particular transaction, the mandatory legal requirement will prevail to the extent of that conflict.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, consequential, special, or purely economic losses arising from use of the Website or purchase of our products where such liability may lawfully be excluded.

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation is prohibited by applicable law.

14. FORCE MAJEURE

We will not be responsible for a delay or failure to perform an obligation where the delay or failure results from circumstances beyond our reasonable control, including natural disasters, floods, fires, epidemics, pandemics, war, civil disturbances, government restrictions, strikes, transportation disruptions, courier interruptions, internet or telecommunications failures, or similar events.

This provision applies only to the extent permitted by applicable law.

15. GOVERNING LAW & JURISDICTION

Subject to any mandatory consumer rights or jurisdictional protections that apply to a customer, this Website and transactions with our business shall be governed by the laws of India.

Subject to such mandatory rights, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over Fatehabad, Haryana, India.

For international customers, mandatory consumer protection laws in the customer's country or region may provide additional rights or jurisdiction that cannot contractually be excluded.

16. GRIEVANCE REDRESSAL – INDIA

For questions, complaints, order disputes, refunds, delivery concerns, or other grievances, customers may contact:

Grievance Officer: Shivam Makkar
Designation: Owner 
Business: Makkar & Brothers
Address: Bhattu Road, Near City Nursing Home, Fatehabad, Haryana, India – 125050
Email: makkarbrothers7@gmail.com
Phone: +91 8013699995

Complaints will be acknowledged and handled within the timelines required under applicable Indian law.

17. CHANGES TO THIS LEGAL NOTICE

We may amend this Legal Notice from time to time to reflect changes to our business practices, Website, services, or applicable legal and regulatory requirements.

The latest version will be published on this Website together with the updated effective or “Last Updated” date.

18. CONTACT US

For questions regarding this Legal Notice or our Website, please contact:

[Legal Business Name / Brand Name]
Bhattu Road, Near City Nursing Home
Fatehabad, Haryana, India – 125050

Phone/WhatsApp: +91 8013699995
Email: makkarbrothers7@gmail.com